Tech

ChatGOV: Harnessing the Power of AI for Better Government Service Delivery

ChatGOV: Harnessing the Power of AI for Better Government Service Delivery

The capabilities of AI promise not only efficiency but potentially a more accessible interface for citizens. As governments begin to integrate these technologies into their service-delivery mechanisms, it is imperative to approach the adoption with due diligence, guided by robust frameworks like NIST’s AI RMF. With a combination of strategic foresight, stakeholder engagement, and capacity building, governments can harness the power of AI to truly transform public service, making it more responsive and citizen-centric than ever before.

Modernizing State Services: Harnessing Technology for Enhanced Public Service Delivery

Modernizing State Services: Harnessing Technology for Enhanced Public Service Delivery

The COVID-19 pandemic has exposed the urgency for state governments to improve digital service delivery and address long-standing technology challenges. The Tech Talent Project, in collaboration with AEI, the Beeck Center for Social Impact + Innovation at Georgetown University, and New America, has released a report offering guidance for states to build technical capacity and avoid past pitfalls. I had the privilege of co-chairing this effort with Cecilia Muñoz Former Assistant to the President and Director, White House Domestic Policy Council.

American Space Achievements: Lessons from the Past Year

American Space Achievements: Lessons from the Past Year

The past year was filled with incredible technological breakthroughs and moments of inspiration. We should celebrate these achievements, but also use them as a call for continued action to strengthen the pipelines that enable innovation. Federal policymakers and regulators should double down on using public-private partnerships and creating more regulatory room to test and scale innovations. One important element of this work should involve reviewing existing regulatory processes that may need modernization.

Code for America: A Conversation on Leadership, Technology & Innovation in a Time of Transition

Code for America:  A Conversation on Leadership, Technology & Innovation in a Time of Transition

Code for America’s Amanda Renteria and Ryan Ko engaged in a lively conversation with Tech Talent Project’s Cass Madison, Aspen Tech Policy Hub’s Betsey Cooper, and Walton Family Foundation advisor John Bailey. Our panelists shared their insights into the realities of technology hiring and procurement, the unique technical challenges facing President Biden’s administration, and their hopes for how government might better adapt policy implementation for the digital age.

Memos for a Tech Transition

Memos for a Tech Transition

For the first time, the presidential transition process will receive technology-focused agency review briefs — written by expert technologists and policymakers, who themselves served in the agencies — to assess the current technological capacity, critical items for the first 200 days, and key technical leadership positions for 2021.